Delete your account

Set7, LLC · App: OffSet7 - ThreatIntel (Google Play and App Store) · Website: app.offset7.com

You can delete your OffSet7 ThreatIntel account at any time, in the app, on the web without the app, or by email. This page explains how, and what happens to your data.

1. Delete your account in the app

1. Open the OffSet7 - ThreatIntel app and sign in.
2. Go to Account → Settings → Delete account.
3. We email a 6-digit code to your account address. Enter it and confirm.

2. Delete your account on the web (no app needed)

1. Sign in at https://app.offset7.com with the same email address or Google account you use in the app.
2. Open Settings → Delete account.
3. Enter the 6-digit code we email you and confirm.

3. Cannot sign in? Ask us by email

Email [email protected] from the address your account uses, with the subject “Delete my account”. If you cannot use that address, tell us which address the account uses; we may ask you to prove it is yours before acting. We confirm the deletion by email within 30 days.

What we delete

Your account is closed straight away and you are signed out on every device. Within 30 days we delete or anonymize the data linked to it:

• your profile: name, email address, phone number, country and password;
• your sign-in sessions and the devices registered for notifications;
• your watchlists, alert settings, saved items and notifications;
• the email addresses and domains you added for monitoring, and your personal workspace and plan.

What we keep, and for how long

• Security and audit records (sign-ins, security and data-access events) for up to 400 days, and routine access logs for up to 90 days, to protect the service and our users.
• Billing records that the law requires us to keep, for as long as it requires.
• Threat-intelligence data that is not part of your account, such as public breach and leak records collected from other sources. You can ask about records that concern you at [email protected].

Paid plans

Deleting your account does not cancel a subscription bought through Google Play or the App Store. Cancel it in the Play Store (Payments & subscriptions → Subscriptions) or in your Apple ID settings, so you are not charged again.

More detail: Privacy Policy.